Graco Awards. Privacy policy

Our website is our catalog for most products. If you need help finding an item on gracoind.com, contact us at 800.421.0227.

Privacy policy

Customer Information: Information is collected at the time of sale in order to complete the sale and delivery of the products purchased. Customer lists are not sold or distributed to third parties. Graco Awards does not use customer lists to send solicitations.
Credit Card Transactions: Graco Awards accepts orders via the internet. Visa, Mastercard, and American Express are the only credit cards that are accepted. Graco Awards does not process credit cards over the internet. Credit cards are not debited until your order is shipped.
Only the purchase price including shipping, and all taxes if applicable, are debited from the credit card. Only authorized Graco Awards personnel have access to make debits. Information about these transactions is not released to third parties. Only authorized Graco Awards personnel have access to credit card information.
During transmission of all credit card orders, all information will be sent in encrypted form.
Please Note: All orders are to be made in writing, via e-mail, online-ordering, fax, or U.S. Postal Services.

Information on how to contact your specific branch of the military for request of service medals, their shipments, and any order problems.

SELECT YOUR BRANCH

ARMY

Medal Request:
National Personnel Records Center
9700 Page Avenue
St. Louis, MO 63132-5100

Medals Mailed From:
U.S. Army TACOM
Clothing and Heraldry (PSID)
P.O. Box 57997
Philadelphia, PA 19111-7997

Order Problems/Appeals:
Commander
U.S. Army Human Resources
Command Attn: TAPC-PDO-PA
200 Stovall Street
Alexandria, VA 22332-0474

AIR FORCE

Medal Request:
National Personnel Records Center
9700 Page Avenue
St. Louis, MO 63132-5100

Medals Mailed From:
Headquarters Air Force Personnel Ctr
AFPC/DPPPR
550 C Street West, Suite 12
Randolph AFB, TX 78150-4714

Order Problems/Appeals:
Headquarters Air Force Personnel Ctr
AFPC/DPPPR
550 C Street West, Suite 12
Randolph AFB, TX 78150-4714

NAVY

Medal Request:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Medals Mailed From:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Order Problems/Appeals:
Chief of Naval Operations
(OPNAV 09B33)
Awards & Special Projects
Washington, DC 20350-2000

MARINE CORPS

Medal Request:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Medals Mailed From:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Order Problems/Appeals:
Commandant of the Marine Corps
Military Awards Branch (MMMA)
3280 Russell Road
Quantico VA 22134-5100

COAST GUARD

Medal Request:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Medals Mailed From:
Navy Personnel Command
Liaison Office Room 5409
9700 Page Avenue
St. Louis, MO 63132-5100

Order Problems/Appeals:
Commandant U.S. Coast Guard
Medals and Awards Branch
(PMP-4)
Washington, DC 20593-0001